Shortlist 2018

Congratulations to all the individuals, teams and brands that made this year's shortlist

4
Concierge award

The winner of the concierge award should have the following qualities: total discretion and integrity, always be highly focused on the requirements of the guests, be able to multi-task, lead a team and engage well with colleagues, be self-motivated, and be a good lateral thinker - so that when one avenue is closed, know where else to go.

Dan McCaskie, Grosvenor House Suites by Jumeirah Living

Jack McCarthy, formerly at The Cavendish London

John Andrews, the Goring, London

Zaneta Kalinaite, InterContinental London Park Lane

4
Conference and Banqueting Team of the Year
This award goes to the conference and banqueting team within a hotel who can demonstrate a high standard of service at all times.

De Vere Beaumont Estate, Old Windsor, Berkshire

Royal Lancaster London

St. Pancras Renaissance Hotel, London

Whittlebury Hall & Spa, Towcester, Northamptonshire

3
Food and Beverage Manager of the Year
Proudly sponsored by Britvic

This award is open to food and beverage managers working in single unit hotels or chain outlets.

Alice Bussi, Seren Collection, Pembrokeshire and Swansea

Konstantinos Georgis, Hilton London Heathrow

Niels Kristensen, the Ned, London

3
Front of House Manager of the Year

This award is open to an individual with Front of House management responsibility ie: reception; reservation; cashier; concierge; doorman; luggage porter.

Bryony Madge, Grosvenor House Suites by Jumeirah Living, London

Raul Deflorian, 45 Park Lane, London

Xiaomin (Min) Sun, Southampton Harbour Hotel & Spa

5
Front of House Team of the Year

This award is open to a team with front of house responsibility ie: reception; reservations; or concierge; departments.

Hilton London, Bankside

Hotel Football

Southampton Harbour Hotel

The Cavendish

The Ritz London

5
Hotel Chef of the Year (fewer than 250 covers)

Proudly Sponsored  by Bunzl


This award is open to a chef running a hotel restaurant or banqueting operation with less than 250 covers in one sitting.


Adam Smith, Coworth Park, Ascot, Berkshire

George Blogg, Gravetye Manor, near East Grinstead, West Sussex

Lisa Goodwin-Allen, Northcote, Langho, Lancashire

Luke Holder, Lime Wood, Lyndhurst, Hampshire

Niall Keating, Whatley Manor, Malmesbury, Wiltshire

4
Hotel Chef of the Year (more than 250 covers)

Proudly sponsored by Yorkshire Tea


This award is open to a chef running a hotel restaurant or banqueting operation for more than 250 covers in one sitting.

Calum Franklin, Holborn Dining Room, Rosewood London

Paul Bates, Hilton London Bankside

Robert Bates, the Belfry, Sutton Coldfield

Zoltan Szabo, Principal Blythswood Square, Glasgow

4
Hotel Restaurant Manager of the Year
Proudly sponsored by Tchibo

This award is open to hotel restaurant managers working within a hotel environment and looking after a restaurant team. 

Devid Isabella, the Goring, London

Julien Foussadier, Holborn Dining Room, Rosewood London

Leni Miras, the Colony Grill Room at the Beaumont, London

Tomas Klima, The Jetty, Southampton Harbour Hotel

4
Hotel Restaurant Team of the Year

Proudly sponsored by Caterer.com


This award is open to teams who work in food and wine establishments within a hotel.

Flemings, Mayfair

Glenapp Castle, Ballantrae, Ayrshire

Holborn Dining Room, Rosewood London

Lucknam Park Hotel & Spa, Colerne, Wiltshire

4
Housekeeper of the Year

Proudly sponsored by Zenith & Diversey


This award is open to all housekeepers who exemplify first-class cleanliness and hygiene in bedroom preparation in either an independent hotel or group hotel. They will manage a housekeeping team, and must be committed to the efficient running of the housekeeping department.


Fernanda Telatin Lewis, the Goring, London

Michelle Ramage, Borthwick Castle, North Middleton, Midlothian

Sudeepta Saha, Park Plaza County Hall London

Tzveta Peneva-Ivanova, Milestone Hotel and Residences, London

3
Human Resources Manager of the Year

This award will go to a human resources manager of any level, up to and including directorial level. Entries should explain the contribution the Human Resources Manager has made both to their own team and to the organisation as a whole.

Di Gwinell, SACO (the Serviced Apartment Company)

James Goulding, PPHE Hotel Group

Lindsay Southward, Malmaison & Hotel Du Vin Hotel Group

4
Human Resources Team of the Year

Proudly sponsored by Citirecruit



This award will go to a Human Resources team at a single hotel or group of hotels. Entries should explain the contribution the Human Resources team has made both to their own team and to the organisation as a whole.

Farncombe Estate (Dormy House, Foxhill Manor & the Fish), Broadway, Worcestershire

Mandarin Oriental Hyde Park London

St Pancras Renaissance Hotel London

The Ned, London

5
Revenue Manager Award

This award will go to an individual with revenue sales responsibility in the hotel sector.

Amy Ayers, Holiday Inn Winchester

Anael Peu, Kew Green Hotels

Irene Micallef, the London Edition

Morgane Bimet, Hilton London Bankside

Yash Taneja, Crowne Plaza, London Docklands

4
Spa Professional of the Year

This award goes to an individual managing a team of therapists and consultants in either an independent hotel or group hotel.

Darren Dixon, Pennyhill Park, Bagshot, Surrey

Helena Grzesk, the Midland, Manchester

Lesley Bacon, Hand Picked Hotels

Zoe Douglas, Dormy House Hotel, Broadway, Worcestershire

4
Sustainable Hotel of the Year

This award will recognise the hotel that has taken the most innovative steps to neutralise its impact on the environment in the past 12 months. The award is open to any hotel, - independent or within a group, regardless of size. Entries can be for a single-unit business or for a group of units. Innovation will be manifested in such initiatives as implementing renewable energy sources; investing in new technology and equipment to minimise water and energy consumption; minimising the amount of waste sent to landfill through recycling initiatives, adopting more biodegradable products, liaising with suppliers to reduce packaging; adopting more energy efficient building designs; promoting seasonal, locally sourced produce to reduce food miles.


Cedar Manor Hotel, Windermere, Cumbria

Idle Rocks, St Mawes, Cornwall

Palé Hall, Llandderfel, Gwynedd

Royal Lancaster London