Our 2019 Shortlist
From loyalty and data management tools to communication and marketing, this award will recognise businesses and individuals delivering technology innovation that has made a tangible difference to their businesses in the last 12 months.
The Lowry Hotel
The winner of the Concierge Award should have the following qualities: total discretion and integrity, always be highly focused on the requirements of the guests, be able to multi-task, lead a team and engage well with colleagues, be self-motivated, and be a good lateral thinker - so that when one avenue is closed, they know where else to go.
Alan Noone, The Berkeley
Andrew Seward, The Devonshire Arms Hotel & Spa
Gary Falconer, Southampton Harbour Hotel & Spa
Michael Hagan, Four Seasons Hotel London at Park Lane
Hilton London Bankside
London Marriott Hotel County Hall
Macdonald Hotel Group - The Burlington Hotel
The Montague on the Gardens
Alex Cooper, Haymarket Hotel
Pedro Branco, London Marriott Hotel County Hall
Tegan Farrell, Park Plaza Westminster Bridge
This award is open to an individual with Front of House management responsibility, including reception, reservation, cashier, concierge, doorman or luggage porter.
Alex Wilson, Brown's Hotel, Rocco Forte Hotels
Esther Pinedo Castresana, The Belfry Hotel & Resort
Suzanna Di Domenico, The Ritz London
This award is open to a team with Front of House responsibility, including reception, reservations or concierge departments.
Charlotte Street Hotel
Kimpton Fitzroy London
St. Ermin's Hotel
The Beaumont Hotel
This award is open to an executive chef overseeing the food and beverage operation of a property or group of properties, including restaurants, room service and banqueting, with less than 250 covers in one sitting.
Aaron Patterson, Hambleton Hall
George Blogg, Gravetye Manor
Lisa Goodwin-Allen, Northcote
Niall Keating, Whatley Manor
Tony Fleming, L'oscar London
This award is open to an executive chef overseeing the food and beverage operation of a property or group of properties, including restaurants, room service and banqueting, with more than 250 covers in one sitting.
Adam Ashe, St. Pancras Renaissance Hotel, London
Johan Rox, InterContinental London - The O2
Olivier Ruiz, Park Plaza Westminster Bridge
Simon Attridge, The Gleneagles Hotel
This category is open to a chef who is responsible solely for one restaurant within a hotel. There is no restriction on the number of covers in the restaurant.
Adam Reid, Adam Reid at The French
Calum Franklin, Rosewood London
Chris Harrod, The Whitebrook Restaurant with Rooms
Simon Shand, Townhall Hotel
Devid Isabella, The Goring
Mariano Bianchino, L'oscar London
This award is open to teams who work in food and wine establishments within a hotel.
Chino Latino, Park Plaza London Riverbank
Gillray’s Steakhouse & Bar
This award is open to all housekeepers who exemplify first-class cleanliness and hygiene in bedroom preparation in either an independent hotel or group hotel. They will manage a housekeeping team and must be committed to the efficient running of the housekeeping department.
Adriana Milea, The Ritz London
KK Prabakaran, DUKES London
Laura Stimbiriene, Holiday Inn Winchester
Lisa Williams, St Pancras Renaissance Hotel London
Rosanna Tripaldi, The Soho Hotel
Tzveta Ivanova, Red Carnation Hotel Collection
This award will go to a human resources manager of any level, up to and including directorial level. Entries should explain the contribution the human resources manager has made both to their own team and to the organisation as a whole.
Anita Bower, Iconic Luxury Hotels
Lucy McElroy, The Marylebone
Marjolein Verhoeven, Bankside Hotel
This award will go to a human resources team at a single hotel or group of hotels. Entries should explain the contribution the human resources team has made both to their own team and to the organisation as a whole.
Aviator - a hotel by TAG
Four Seasons Hotel London at Park Lane
Kew Green Hotels
This award will go to an individual with revenue sales responsibility in the hotel sector.
Daniela Corasaniti, Longueville
Danielle Blank, Dalata Hotel Group
Karen Tyson, Rudding Park
Marie Boyez, InterContinental London Park Lane
Yash Taneja, Crowne Plaza London Docklands
This award goes to an individual managing a team of therapists and consultants in a spa in either an independent hotel or group hotel.
Amanda Hardy, Seaham Hall
Gemma Grove, Hotel Cafe Royal
Sally Pedder, The Dorchester
Sara Young, South Lodge Hotel
This award will recognise the hotel that has taken the most innovative steps to neutralise its impact on the environment in the past 12 months. The award is open to any hotel, - independent or within a group, regardless of size. Entries can be for a single-unit business or for a group of units. Innovation will be manifested in such initiatives as implementing renewable energy sources; investing in new technology and equipment to minimise water and energy consumption; minimising the amount of waste sent to landfill through recycling initiatives, adopting more biodegradable products, liaising with suppliers to reduce packaging; adopting more energy efficient building designs; promoting seasonal, locally sourced produce to reduce food miles.